Booking

To reserve the property for your chosen dates, please send an email to the enquiries@algarvevillatavira.com address together with the following information:

  • date of arrival;
  • date of departure;
  • full name of primary contact;
  • full postal address;
  • email address;
  • daytime, evening and mobile telephone contact numbers;
  • guests full names and ages.

We do require a security deposit of £200 against damages and breakages which will be refunded within 28 days of your leaving the property.  This deposit should be paid at the date on which the fiinal balance is due.

Terms and Conditions

We would like to ensure your holiday is relaxing and troublefree so it is important that you read the following booking conditions as they form the basis of the contract between yourselves and us as the accommodation providers.  Once you have confirmed your booking you shall be deemed to have read and understood the terms and conditions contained below.  All contracts are entered into with the booking contact (or any third party invited to the property) and Andrew and Kim Ellis. 

The contents are as follows:

  • changing your booking;
  • paying for your holiday;
  • if you cancel your booking;
  • if we cancel your booking;
  • damages and breakages;
  • your accommodation;
  • safety;
  • complaints;
  • accuracy;
  • our liability to you;
  • insurance; and
  • governing law.

Changing your booking - if, after our booking confirmation invoice has been issued, you wish to change the booking in any way, we will do our utmost to accommodate you, but it may not always be possible.  If one party withdraws from the holiday, someone else can take their placing providing they satisfy the conditions of the original booking and you inform us at least 14 days before departure.  An administrtion charge may be applied. 

Paying for your holiday - you are required to pay a 30% deposit when booking and the balance must be paid at least 10 weeks before your departure date.  Failure to make payments will be treated as a cancellation and cancellation charges will be applied.  If you book within 10 weeks of departure this will be treated as a late booking and we must receive the full amount at the time of booking.  We reserve the right to reasonably amend the price of your booking after you have booked but no later than 30 days prior to departure.

If you cancel your holiday - to cancel your booking, you must provide us with notice in writing from which you will receive a confirmation of receipt notification.  Cancellation takes effect on the date we receive the notice.  The closer the cancellation is to departure, the less likely we are to recover the costs by reselling the holiday.  We ask that you provide as much notice as possible.  If the holiday has to be cancelled for a reason covered by your insurance policy, the cancellation charges should be recoverable.  The following cancellation charges apply:

  • More than 56 days notice                                             Deposit only
  • 41-55 days before departure                                             40%
  • 31-40 days before departure                                             60%
  • 22-30 days before departure                                             80%
  • 0-21 days before departure                                              100%

If we cancel/change your booking - in the unlikely event that we have to cancel or change your booking due to bookings being made many months in advance, we endeavour to avoid any changes or cancellations, and must reserve the right to do so.  We will notify you as soon as possible and allow you 7 days to either accept or cancel the booking.  In the event of a significant change you can either (a) accept this on a rengeotiated rate or (b) accept a full refund.  We regret that we cannot pay expenses, costs or losses incurred by you as a result of any change or cancellation or by any force majeure event (such as threats o ware, riot, civil strife, industrial disputes, terrorist activity, natural or nuclear disaster, fire, airport closures, adverse weather conditions and similar events beyond our control).

Damages and breakages - our final invoice includes a £200 security deposit payable when balance payments are made.  This security deposit will be refunded within 28 days of you leaving the property, subject to any damage or breakages caused by you or any of your invited party.  Liability will be limited to the cost of replacement/reinstatement.  If the cost exceeds the value of the security deposit you will be billed separately.  If payment is made v ia credit card, the security deposit will be excluded from final payment but we have authority to deduct up to the value of that security deposit through the account holders credit card, should damages or breakages occur during your occupation of the property.

Your accommodation - the property is reserved exclusively for you and those listed on the booking form and no other persons are permitted to stay at the property unless agreed by us in writing.  Should you experience a problem with the property you must inform us immediately.  The website description of the property and the facilities available are subjective and open to interpretation and we reserve the right to withdraw a facility temporarily or otherwise.  Detailed maps of the property will be provided on confirmation of booking.

Care of the property - you must keep the premises and all the furniture, fixtures, fittings and effects in the same state of repair and condition as at the commencement of your stay, subject to reasonable wear and tear. 

Changeover - arrivals and departures - Changeover is Saturday unless otherwise agreed.  The property will be available to you from 4:00 p.m. and you will be required to vacate the property by 10:00 a.m. on the day of departure.  These times can vary subject to agreement with us.

Cleaning - If you are unhappy with the cleanliness of the property please advise us immediately.  You should leave the property clean, tidy and vacant of any perishable items.  A maid service is available and should be requested at the time of booking.  Extra cleaning will incurr an extra charge.

Linen/towels - All bed linen and indoor towels are provided.  Towels for use around the pool are not provided.

Unreasonable behaviour - at all times during your holiday, you are expected to be considerate.  As such, we reserve the right to ask you to leave the property at any time should your behaviour be such that we feel we can no longer accommodate you.  In this respect, we will offer no refunds nor be responsible for any nights lost accommodation or expenses incurred.  We will also hold you responsible for any damage to the property, together with any resulting legal costs.  We cannot accept responsibility for the behaviour of other guests, neighbours or individuals who have no connection with your holiday.

Pets - we regret that pets are not permitted at the property.

Access - we reserve the right to enter the property during your stay at a responsible time if this is reasonably necessary for the execution of services provided.

Safety - You are required to purchase your own insurance based on your individual needs.

Pool - the swimming pool is not heated.  We would ask that you appropriately supervise any activities conducted around the pool particularly where children are staying at the property.  Diving is not permitted.  Use of the pool is entirely at your own risk.

Kitchen equipment - Plastic plates, cups and glasses are provided  in the kitchen and we request that these are used around the pool area to ensure that the pool and surrounding area is free from any sharp objects liable to cause injury.

Heating - the property has a wood burning fire with a glass safety door.  We ask that you use the fire responsibly and ensure that it is safe and guarded at all times.  You are required to provide wood should you use this facility and its use is entirely at your own risk.  Any damage sustained to the property through the negligent use of the fire will either be deducted from your security deposit or subsequently invoiced to you depending on the damage incurred. 

Signs - throughout the property we ask that you observe the signs posted so as to ensure a safe and trouble-free holiday.  For example, please do not place nappies or sanitary towels down the toilet or acidic items on the worktops.

Complaints - please direct any complaints to us immediately and in any event within 21 days of the last day of your holiday.

Accuracy - ensuring our website is accurate is as important to us as our clients.  Every effort is made to ensure the accuracy of the prices and website at the time of publishing, although we cannot accept liability for any misdirection which is out of our control.  There may be occasions when facilities are not available for example, power or water shortages.  Attention is particularly drawn to the possibility of building works which may be ongoing and at the time of booking are not known to us and therefore are not referred to in the website.

Our liability to you - we do not accept liability arising from death, personal injury or illness.  We are not held responsible for any loss or damage to personal possessions during your stay.  We do not accept liability for any third party claim, accident, damage or loss. 

Insurance - adequate insurance is essential and you are expected to have personal travel insurance for your holiday.  It is your responsibility to arrange insurance cover to meet your personal requirements.  It is your responsibility to ensure that the property is secure at all times and that all doors and windows are secured when away from the property.  Any damage sustained as a result of your failure to appropriate secure the property during your stay will be your responsibility and you will be invoiced for any resulting damage.

Governing law - this contract is made on the booking terms which are governed by English law and both parties shall submit the jurisdiction of the English courts..